Shipping Policy

Our Shipping Policy was last updated on July 22, 2024

Definitions

For the purposes of this Disclaimer:

● "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Ethereal Resin Works, LLC

● "Goods" refers to the items offered for sale on the Service.

● "Orders" means a request by You to purchase Goods from Us.

● "Service" refers to the Website.

● "Website" refers to Ethereal Resin Works, LLC, accessible from etherealresinworks.com

● "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Ethereal Resin Works, LLC. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

● Shipping method: FedEx Standard Shipment cost: Free Estimated delivery time: 3-5 business days

● Shipping method: FedEx Two Days Shipment cost: $12.95 USD Estimated delivery time: 2 business days

● Shipping method: FedEx Standard Shipment cost: $19.95 USD Estimated delivery time: 1-2 business days

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Ethereal Resin Works, LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Ethereal Resin Works, LLC is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Ethereal Resin Works, LLC is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If you have any questions about this Shipping Policy, You can contact Us:

● By sending us an email: info@etherealresinworks.com